INFORMATION FORM REGARDING OBTAINING AND PROCESSING OF PERSONAL DATA
By Via Premium Özel Sağlık Hizmetleri A.Ş , as Data Controller within the scope of the Personal Data Protection Law No. 6698 ("Law") and the relevant legislation, your personal data, within the framework explained below and the Health Services Basic Law No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, It can be processed in accordance with the Private Hospitals Regulation, Ministry of Health regulations and other legislation.
Identity of the data responsible:
In accordance with the Personal Data Protection Law No.6698, which entered into force on April 7, 2016 (will be referred to as the KVK Law in the Clarification Text), your personal data; Via Premium Özel Sağlık Hizmetleri A.Ş(It will be expressed as Via Premium in the Clarification Text) within the scope described below.
Obtaining, Processing and Processing Purposes of Personal Data:
Your personal data may be processed for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services provided by Via Premium, planning and management of health services and financing, and in accordance with the fields of activity of Via Premium; It is obtained verbally, in writing, visually or electronically, through call center, website, verbal, written and similar channels. Your special personal data and general personal data, especially your health data, may be processed by Via Premium in a limited and measured manner in connection with the purposes specified in this article, including but not limited to the following:
Your identification information:
Your name, surname, your ID number, your TR ID number, passport number, temporary TR ID number, place and date of birth, marital status, gender, insurance or patient protocol number and other identification data by which we can identify you.
Your Contact Information:
Your address, telephone number, e-mail address and other contact data, voice call records kept by customer representatives or patient services in accordance with call center standards, and your personal data obtained when you contact us via e-mail, letter or other means.
Your Health Information:
All your personal data regarding health and sexual life obtained during or as a result of the execution of medical diagnosis, treatment and care services, including but not limited to your laboratory results, test results, examination data, appointment information, check-up information, prescription information.
Your private health insurance data and Social Security Institution data for the purpose of financing and planning health services.
If you visit our hospitals or medical centers, your camera recordings are kept for security and control purposes.
Your Accounting Information:
Your financial data such as your bank account number, IBAN number, credit card information, 3D Secure credit card payment information, billing information.
https://viapremiumtravel.com Your health data and other personal data that you send or enter to .
All kinds of personal data obtained by Via Premium (including but not limited to special personal data) may be processed for the following purposes:
- Confirming your identity,
- Protection of public health, preventive medicine, medical diagnosis, execution of treatment and care services, planning and management of health services and their financing.
- Sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation.
- Planning and managing the internal functioning and daily operations of our Hospitals and Medical Centers.
- Measuring, increasing and researching patient satisfaction by Hospital Management, Patient Rights, Patient Experience departments.
- Supply of medicines.
- Being able to inform you about the appointment if you make an appointment.
- Carrying out risk management and quality improvement activities.
- Conducting analysis for the purpose of improving health services.
- Financing your health services, covering your examination, diagnosis and treatment expenses by the Patient Services, Financial Affairs and Marketing departments, and sharing the requested information with private insurance companies within the scope of eligibility inquiries.
- Research.
- Compliance with legal and regulatory requirements.
- Sharing the requested information with private insurance companies within the scope of financing healthcare services.
- Carrying out risk management and quality improvement activities by Quality, Patient Experience and Information Systems departments.
- Invoicing for our services by the Patient Services, Financial Affairs and Marketing departments and confirming your relationship with contracted institutions.
- Participation in campaigns and provision of campaign information by Marketing, Media and Communication, Call Center departments, designing and delivering special contents, concrete and intangible benefits on web and mobile channels.
Your Personal Data obtained and processed in accordance with the relevant legislation can be transferred to Via Premium's physical archives and/or information systems and kept in both digital and physical environments.
Transfer of Personal Data:
Your personal data, within the scope of the Law and other legislation and for the purposes stated above, by Via Premium, Private insurance companies, Ministry of Health and its sub-units, Social Security Institution, General Directorate of Security and other law enforcement agencies, General Directorate of Population Population, Turkish Pharmacists Association, Courts and all kinds of judicial authorities, central and other third parties, your authorized representatives, third parties from whom we receive consultancy, including lawyers, tax and financial consultants and auditors, regulatory and supervisory institutions, official authorities. It may be shared with our business partners,advertisement partners and other third parties with whom we cooperate to develop or carry out health services, including health services, for the purposes stated above.
Method and Legal Reason for Obtaining Personal Data
Your personal data is collected in all kinds of verbal, written, visual or electronic media, for the purposes stated above, in order to carry out all kinds of business within the scope of Via Premium's field of activity, and in this context, for Via Premium to fully and properly fulfill its contractual and legal obligations. is being processed. Here are the legal reason for collecting your data;
- Personal Data Protection Law No. 6698,
- Health Services Basic Law No. 3359,
- Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Subsidiaries,
- Private Hospitals Regulation,
- Regulation on the Processing of Personal Health Data and Protection of Privacy,
- Ministry of Health regulations and other legislative provisions.
In addition, as stated in the 3rd paragraph of Article 6 of the Law, personal data regarding health and sexual life are kept confidential only for the purpose of protecting public health, carrying out preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and their financing. It may be processed by persons under liability or authorized institutions and organizations without seeking the explicit consent of the person concerned.
Your Rights Regarding the Protection of Personal Data:
In accordance with the law and related regulations;
- Learning whether personal data is processed or not,
- Requesting information if personal data has been processed,
- Accessing and requesting personal health data,
- Learning the purpose of processing personal data and whether they are used for their intended purpose,
- Knowing the third parties to whom personal data is transferred at home or abroad,
- Requesting correction of personal data if it is incomplete or incorrectly processed,
- Requesting the deletion or destruction of personal data,
- In case personal data has been processed incompletely or incorrectly, to request the correction of these and/or the deletion or destruction of personal data to be notified to third parties to whom personal data has been transferred,
- You have the right to object to the emergence of a result that is unfavorable to the individual by analyzing the processed data exclusively through automatic systems.
If you exercise one or more of your rights, the relevant information will be notified to you in a clear and understandable manner, in writing or electronically, through the contact information provided by you.
Data security:
Via Premium protects your personal data in full compliance with all technical and administrative security controls required in accordance with information security standards and procedures. These security measures are provided at a level appropriate to the possible risk, taking into account technological possibilities.
Complaint and Communication
Your personal data is meticulously protected within technical and administrative means, and the necessary security measures are provided at a level appropriate to possible risks, taking into account technological possibilities. Your requests within the scope of the law,
- By filling out the “Application Form in accordance with the Personal Data Protection Law” at the website “https://viapremiumtravel.com/kvkk-app-form.pdf”; We kindly request you to send it to us using the procedures specified in the form.
- Via E-mail: By filling out the application form addressed to Via Premium in "Word or PDF" format and signing the file with a secure e-signature, send the "Personal Data Protection Law" to info@viapremiumtravel.com in the subject line of the e-mail. You can send it by typing "Request for Information".